Policies
Pierce and Pine Wholesale WEBSITE Policies (rev. June 2024)
Pierce and Pine is a wholesale apparel brand for boutique and store owners ONLY. You must have a brick and mortar or active website to order. Absolutely no “buy-in” groups allowed.
We offer primarily Ready-to-Ship merchandise. If an item is waiting on a restock or if we are trying to gauge interest for a product, we will open items up for preorder with a general turnaround time of up to 2 weeks before shipping.
Minimum opening order: We want you to develop trust in us and feel comfortable working with us without asking for a huge financial commitment. This means NO MINIMUM OPENING ORDER! YAY!
MOQ: While we don’t have a minimum opening order, we do have a style minimum of 4 for graphic tees and no minimum for hats. We are working hard to support retailers both small and large.
Turnaround: We ship daily Monday-Friday. We strive to ship orders containing RTS products on either the same day or next business day. If your order contains both RTS and preorder items, your order will not be shipped until all products in the order are fulfilled. For preorder items, we have a general turnaround time of about 2 weeks from the time the preorder was opened. If you have any questions, feel free to reach out to us at pierceandpine@gmail.com!
Shipping: We offer free shipping on orders over $300. Orders are shipped USPS, FedEx and UPS. We provide tracking information. We are not responsible for shipments sent to an incorrect address provided by the customer.
Territory Protection: As a fairly new business, we do not offer territory protection at this time.
Discounts: Occasionally we will offer special discounts on merchandise to make room in our warehouse. These items are NOT subject to any minimum pricing and can be utilized how you see fit (giveaways, black Friday Door Busters, etc.)
Pictures: Please feel free to utilize our faceless product photos and flatlays for promotional use. We absolutely want to support you as the retailer! We ask that you do not use photos with our model's faces in them on your personal business pages.
Defective Products: We do our best to inspect every item that leaves our facility! Should something slip by us, please e-mail us with pictures within 5 business days of receipt!
Minimum Pricing: We ask that you respect fellow boutique owners and never sell our items below our required markup unless they have grown "stale" in your store. We are purposefully leaving this area vague and trust that each retailer will maintain a 2X markup for a reasonable period of time before marking down merchandise. Anyone found to be abusing our leniency will be removed from the group and your orders will not be filled.
Cancelled Orders: We do not cancel orders placed on RTS items due to the quick nature of our fulfillment team. Orders placed on pre-order items are accepted as long as it is cancelled before the cut-off date. After this time, we have placed orders based on your committed quantity.